Austin, TX Collision Repair & Insurance Information

Collision Repair Shop in West Lake, Texas

Let's face it, car accidents resulting in serious auto body damage bite. Being in an automobile accident is one of the most traumatic things that can happen to a person and unfortunately accidents happen all too frequently. Studies show that the typical American driver can expect to have one major accident and several minor accidents over the course of their driving career. If you have had an auto accident that has caused damage to your vehicle make it easy on yourself and let RoadRunner Body & Paint handle your repairs. Our experienced auto body technicians in Austin, understand how precious your vehicle is to you, and work hard to return it to you in pre-accident condition and without any hassle.

Insurance 

An accident can cause as much damage to your confidence behind the wheel as to your vehicle. When you come to RoadRunner Auto Body & Paint you can be confident about getting your vehicle back in pre-accident condition. We strive to give you and your vehicle expert service, from the moment you arrive to the day the repairs are finished. That includes working with your insurance company to make sure the process is smooth and convenient for you. Our certified and professionally trained auto body technicians in South Austin get the job done right by using quality materials and workmanship. We are one of the most modern and best equipped auto body repair shops in Central Texas. Our commitment doesn't end when you leave our shop. We stand behind the quality and durability of every paint job we do. And we put it in writing with a limited lifetime warranty.

Choosing Your Collision Repair Shop in West Austin, TX

When an automobile is damaged by collision, vandalism, theft, or fire, the consumer must decide where to take the automobile for repairs. Although your insurance company may maintain a list of "preferred" auto body repair shops in Austin, you actually have the choice of whether or not to use your insurance company's preferred shop. And even if you have your vehicle repaired by an Austin body repair shop, not on your insurer's list, the insurance company must pay the reasonable costs to repair the vehicle in a respectable and productive manner. In Austin, insurance companies are prohibited from limiting or discounting reasonable repair costs based on charges that would have occurred if the vehicle had been repaired at the company's recommended repair shop. Also, insurance companies must stand behind the repairs of the recommended shop if the vehicle is not repaired properly.

Don't Get Steered — Make Your Own Choice

In Texas, you have the right to use the repair shop of your choice.

State of Texas Insurance Code No. 541.060 — It is an unfair act to misrepresent an insurance policy by making a statement in a manner that would mislead a reasonably prudent person to a false conclusion of a material fact.

Lots of insurance companies have contracts to send business to set body shops. While this greatly benefits the shop and insurance company, your best interest may not always be thought of first. Insurance companies sometimes send consumers to shops without having inspected a shop's quality. Our advice is to do your own research into which shop is right for you.

Only the body shop business can grant a guarantee of your repairs. Your work is guaranteed by the shop and the shop only. Insurance companies cannot guarantee work performed by an independently owned shop.

RoadRunner is an insurance "approved" shop.

RoadRunner works with all insurance companies with our cutomer's safety and investment in mind.

RoadRunner Meets All Approved Criteria